Privacy Policy

This Privacy Policy explains how we collect, use and protect information when you use our website and mobile application.

Information we collect

• Contact information (such as name, phone number, email).
• Shipment details you provide (pickup/dropoff, cargo type, notes).
• Payment-related information: payments are processed by a third-party payment provider; we do not store full card details on our servers.
• Technical information (such as device and browser data) necessary for security and service reliability.

How we use information

• To create and manage shipment requests and provide transportation services.
• To communicate with you about updates and support.
• To process payments and prevent fraud.
• To comply with legal obligations and enforce our terms.

Sharing and disclosure

• Service providers that help us operate the service (hosting, payment, communications) under appropriate safeguards.
• Authorities when required by law or to protect rights, safety and security.
• We do not sell your personal information.

Data retention

We retain information for as long as needed to provide the service, comply with applicable laws and resolve disputes. We may keep certain records for audit and legal purposes.

Security

We apply reasonable technical and organizational measures to protect information. No method of transmission or storage is 100% secure.

Children’s privacy

Our services are not directed to children. We do not knowingly collect personal information from children.

Your choices and rights

• You may request access to, correction of, or deletion of your information, subject to legal requirements.
• You may contact us at any time for privacy-related questions.